Privacy Policy
Last updated: 10 August 2025
1. Data controller
Solana Glossary Hub Ltd
Office 9, 45 Placeholder Road, London ZZ1 1AE
Email: hello@workspace-sequoiahub.click
We are the data controller for personal data collected through workspace-sequoiahub.click.
2. What data we collect
Information you provide:
- Name and email address (contact form)
- Message content and service preferences
- Payment and billing details (for paid sessions, processed by our payment provider)
- Documents you share for session preparation
Information collected automatically:
- IP address and browser type (server logs)
- Pages visited and referral source (if analytics cookies are accepted)
- Cookie consent preference
We do not collect wallet addresses, seed phrases, or private keys. Never submit these through our forms.
3. How we use your data
| Purpose | Legal basis |
|---|---|
| Responding to enquiries | Legitimate interest / contract performance |
| Delivering booked sessions | Contract performance |
| Processing payments | Contract performance |
| Improving the Site (analytics) | Consent (analytics cookies) |
| Legal compliance | Legal obligation |
4. Retention
- Contact form submissions: 24 months, then deleted
- Session notes and correspondence: 36 months after last interaction
- Payment records: 7 years (UK tax requirements)
- Server logs: 90 days
- Analytics data: 14 months (if consented)
5. Sharing your data
We do not sell personal data. We share data only with:
- Payment processors (for transaction handling)
- Video conferencing providers (for session delivery)
- Email service providers (for correspondence)
- Analytics providers (only if you accept analytics cookies)
All processors are bound by data processing agreements.
6. International transfers
Some providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards such as UK International Data Transfer Agreements or adequacy decisions.
7. Your rights
Under UK GDPR you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (subject to legal retention requirements)
- Restrict or object to processing
- Data portability (where applicable)
- Withdraw consent for analytics cookies at any time
To exercise these rights, email hello@workspace-sequoiahub.click. You may also lodge a complaint with the Information Commissioner’s Office (ico.org.uk).
8. Security
We use HTTPS encryption, access controls, and regular review of data handling practices. No transmission method is completely secure; we encourage you not to send sensitive financial information by email.
9. Children
Our Site is not directed at children under 16. We do not knowingly collect data from children.
10. Changes
We will update this policy when our practices change. Material changes will be noted on this page.
11. Contact
For privacy enquiries: hello@workspace-sequoiahub.click